Case Study: Akima

Akima is a global enterprise delivering agile solutions to governments and
has thousands of contracts in the federal, military, and civilian markets. These
contracts span across many fields and industries, including:

• Facilities, Maintenance & Repair
• Logistics & Supply Chain
• Systems Engineering
• Information Technology
• Protective Services
• Mission Support
• Furniture, Fixtures & Equipment
• Construction

As a holding company to a diverse portfolio of more than 40 operating companies,
Akima employs between 7,500 and 8,000 people. Headquartered in Herndon, Virginia,
they occupy four floors of their building with a large workspace of approximately
85,000 square feet.

Before moving into their new Virginia headquarters, Akima conducted an analysis
that revealed the mobile device coverage for cellphones, tablets, and laptops in the
new building was less than ideal. Akima identified the potential impact of dropped
calls, dead zones, the inability to place calls, and potentially no service at all. To
proactively address this problem, Akima turned to Communications Electronics (CE)
to implement a powerful, cost-effective in-building coverage solution.

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COVID-19 Update & Our Commitment to You

*Last Updated 3/26/20

CE continues operations as an essential service provider

To our valued customers and partners, 

As the COVID-19 pandemic continues to spread in the United States and across the globe, we want to reinforce that Communications Electronics’ number one priority is keeping our employees, partners, and customers safe. Our team has been working hard behind the scenes to ensure we can continue to deliver uninterrupted, high quality service while remaining focused on the health and safety of our staff and clients. We are fortunate to have ample technology and significant experience with working remotely.

In response to the coronavirus (COVID-19) pandemic, Motorola Solutions is providing recommended cleaning and disinfecting guidelines for our radios, body-worn cameras and accessories based on our current and best understanding of radio hygiene. You can review their recommended equipment cleaning guidelines here.

Communications Electronics provides a critical service as defined by the Department of Homeland Security. Our business supplies crucial equipment and vital services to fill the urgent needs of telecommunications companies, service providers, emergency responders, law enforcement, and a multitude of private entities throughout the nation. Therefore, we will continue operations at this time and are fully available to serve you.

If you have any questions during this time, please contact your CE representative. We are here to help you.

We thank you for your continued patronage. Communications Electronics will strive to maintain exceptional service to our customers during this difficult time. Wishing you good health.

Roger Cassell
President & CEO
communicationselectronics.com
1-888-TALK-CEI

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3/13/20

As the COVID-19 pandemic continues to spread in the United States and across the globe, we want to let everyone know that Communications Electronics’number one priority is to keep our employees, partners, and customers safe. Here is an update on preparations and steps we have taken to date. Two weeks ago, CE assembled a cross-disciplinary COVID-19 Management Team to actively monitor the situation and make recommendations to leadership. We have been assessing the situation daily, remaining vigilant, and following recommendations from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and local authorities. We’ve assembled guidance for our employee teams, pursuant to these recommendations.

As you know, the situation is evolving rapidly, and COVID-19 is affecting people differently, depending on their location and situation. As a result, flexible solutions are needed. CE Senior Management is considering all options, including the possibility of asking staff to work remotely.

While we remain focused on the health and safety of our staff and those around us, we also remain committed to serving our customers. Fortunately, we have technology in place and significant experience with working remotely. We have been working hard behind the scenes to ensure we can continue to deliver uninterrupted, high quality service. Operational teams have been working to identify potential needs and strategies associated with full-virtual delivery of services. Project managers and supervisors are actively having preparedness discussions with our teams. Our IT team has been reviewing and testing systems and protocols, to ensure necessary tools and support for staff to operate virtually. Everyone has a role to play.

If you have questions or feedback, you can reach the COVID-19 Management Team at Safety@Talkcei.com.

Being flexible and able to overcome big challenges is part of what makes us who we are. We have the infrastructure, skills, and desire to support each other, while providing the highest level of service to our customers. Obviously, this is a fast moving, fluid situation affecting our country and the world. We will update our guidance and decisions as the situation changes. Please continue to monitor the CDC Website for updates.

We hope that you and your family are well,

Glenn Lesley
Chief Operations Officer
Communications Electronics